![]() ![]() ![]() Try disconnecting 2 devices from the wifi network you are trying to connect to and then try connecting your frame. Too many devices on your wifi network.This issue typically happens when there are either Check to make sure your Wifi router is connected to Internet by using a different device.So you may have a different issue relating to Internet. If your router is less than 5yrs old and only shows one network, try breaking up the wifi network into a 5ghz network and a 2.4ghz network - meaning give each network a different name. Your frame will only connect to a 2.4ghz connection. The 2.4ghz is the old standard which all devices will connect to. All newer routers have a 5ghz and 2.4ghz connection.Try downgrading the router wifi security from WPA3 to WPA2 or WPA1.If not then it could be a wifi compatibility issue. It should be one of the ones you see above. Usually, a different status appears temporarily before settling into the Saved status. If your frame connects after this then you'll probably need to get a Wifi repeater/extender which are about $20-$30 on Amazon as of Jan 2023. This issue typically happens when there are too many devices on your wifi network. See Connecting via WPS below for instructions. If you have a newer model Wifi router try connecting using WPS.To enter a different Wifi tap on the Wifi entry and instead of trying to connect tap Forget. Check your wifi password on other devices to verify it is correct.Wifi connection status shows "Authentication Error" Troubleshooting Checklist Check that the Wifi Router is on and other devices can connect to it. Click here for instructions on how to initially connect your frame to to your wifi router. This guide assumes you have tried to connect your frame to your wifi router without success. All PhotoSpring frames are wifi digital photo frames.
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